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Brand Experience Manager

2 months ago


Vancouver, British Columbia, Canada Shangri-La Hotel Full time
Job Overview

We are seeking a highly skilled Marketing & Communications professional to join our team at Shangri-La Hotels and Resorts. As a Marketing & Communications Manager, you will be responsible for leading the development and implementation of marketing strategies to drive business growth and enhance the brand experience.

Key Responsibilities
  • Marketing Strategy Development: Collaborate with the Director of Sales & Marketing to develop and execute marketing plans that align with the company's overall business objectives.
  • Brand Management: Oversee the management of all marketing and communication initiatives to ensure consistency and alignment with the Shangri-La brand.
  • Social Media Management: Develop and implement social media strategies to engage with customers, increase brand awareness, and drive website traffic.
  • Content Creation: Create high-quality content, including copywriting, editing, and design, to support marketing campaigns and brand initiatives.
  • Media Relations: Develop and maintain relationships with media contacts to secure press coverage and promote the Shangri-La brand.
  • Digital Marketing: Develop and execute digital marketing plans, including email marketing, search engine optimization, and pay-per-click advertising.
  • Event Planning: Plan and execute marketing events, including trade shows, product launches, and customer appreciation events.
  • Team Management: Lead and manage a team of marketing professionals to ensure the successful execution of marketing initiatives.
Requirements
  • Education: Bachelor's degree in Marketing, Communications, or a related field.
  • Experience: Minimum 5 years of experience in marketing and communications, with a focus on brand management and digital marketing.
  • Skills: Proven track record of developing and executing successful marketing strategies, excellent communication and project management skills, and experience with marketing automation tools.
  • Certifications: Certified Marketing Professional (CMP) or Certified Digital Marketing Professional (CDMP) certification.
About Shangri-La Hotels and Resorts

Shangri-La Hotels and Resorts is a luxury hotel chain with locations around the world. We are committed to providing exceptional guest experiences and delivering outstanding results for our shareholders.