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Quality Assurance Specialist
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About CAMP
CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. As a pioneering company, CAMP has established itself as the pre-eminent brand in its industry, serving as the exclusive recommended service provider for nearly all business aircraft manufacturers worldwide.
Our Services
CAMP delivers its services through a cutting-edge 'SaaS plus' model, supporting over 20,000 aircraft on its maintenance tracking platform and over 31,000 engines on its engine health monitoring platform. Additionally, CAMP provides shop floor management ERP systems to over 1,300 aircraft maintenance facilities and parts suppliers globally.
Our Vision
CAMP is committed to revolutionizing the exchange of parts and services in the business aviation industry, streamlining current offline information flows to create substantial value for both CAMP and the aviation industry at large.
About the Role
As a Quality Assurance Specialist, you will play a pivotal role in executing quality initiatives, maintaining Quality Management Systems (QMS), and ensuring products and services comply with relevant aviation regulations and standards. This demanding role requires an individual with keen attention to detail, a strong knowledge of QA methodologies, and exceptional communication skills to collaborate efficiently across teams.
Key Responsibilities
- Develop and implement quality assurance test plans and strategies to effectively evaluate product/service performance and customer satisfaction.
- Execute routine inspections and audits, report findings, and assist with corrective and preventive action plans.
- Collaborate with QA Managers across departments to facilitate and uphold quality standards throughout the development process.
- Drive quality escape resolution forward, including root cause, corrective action, and follow-up in accordance with corresponding SLAs.
- Analyze quality trends and data to recommend improvements and solutions for process optimization.
- Lead continuous improvement initiatives and contribute to the QMS documentation and revision processes.
- Maintain compliance with all applicable quality and regulatory standards in the aviation industry, including FAA and EASA guidelines.
- Drive quality training efforts and support the training department to ensure all employees are well-versed in quality protocols.
- Manage and resolve quality-related issues, providing technical support within the QA department as well as cross-functionally.
Requirements
- Bachelor's degree in an engineering discipline, aerospace, quality assurance, or related field.
- Minimum of 3 years of experience in a quality assurance role, preferably within the aviation or aerospace sector.
- Strong understanding of QA methodologies and experience with implementing QMS, such as ISO 9001 or AS9100.
- Proficient in root cause analysis and well-versed in implementing corrective and preventive actions.
- Experience with QA tools, testing techniques, and metrics.
- Exceptional organizational and analytical skills.
- Excellent interpersonal and communication skills, capable of working both independently and as part of a collaborative team.
- Proficiency with standard office software (such as Microsoft Office) and familiarity with QMS software and databases.
About CAMP's Culture
CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer. We understand the value of diversity and its impact on a high-performance culture.
