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Customer Service Representative

2 months ago


Regina, Saskatchewan, Canada PET VALU Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Pet Care Specialist at PET VALU. As a key member of our store team, you will play a vital role in ensuring consistently great execution and delivering exceptional customer service.

Key Responsibilities

  • Customer Service - Provide positive, consistent, and solution-oriented service to our customers, ensuring they have a great shopping experience.
  • Pet Care - Assist with the health, feeding, care, and well-being of all pets sold in store, ensuring their safety and happiness.
  • Product Knowledge - Stay current with pet industry standards and provide knowledge in an understanding and informative way to help customers make informed purchasing decisions.
  • Store Operations - Assist with operational processes, including placing orders, maintaining inventory, and completing paperwork and reports.
  • Leadership - Maintain a high level of professionalism and positive attitude in the workplace, and assist with leadership responsibilities as needed.

Requirements

  • At least 2 years of experience in a retail environment.
  • Working knowledge of POS systems.
  • Demonstrated interpersonal and sales skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.