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Telecommunications Network Analyst

2 months ago


Toronto, Ontario, Canada CBCRadio-Canada Full time
Job Title: Telecommunications Network Analyst

At CBC/Radio-Canada, we are seeking a highly skilled Telecommunications Network Analyst to join our team. As a key member of our Technology and Infrastructure department, you will be responsible for monitoring, maintaining, and improving our Telephony network infrastructure.

Key Responsibilities:
  • Receive and resolve client telephony requests in a timely and professional manner.
  • Troubleshoot network connectivity and infrastructure-related problems affecting Telephony services.
  • Provide root cause analysis for telephony outages and implement corrective actions.
  • Work with network monitoring tools to proactively identify and resolve issues.
  • Collaborate with senior staff to document troubleshooting procedures and network statistics.
Requirements:
  • Bachelor's degree or college diploma in Computer Science or related field, with a minimum of 3 years of experience in network operations or a related field.
  • Proficiency in Cisco Internetworking, Cisco IOS, and Avaya Telephony products.
  • Strong problem-solving skills and ability to work well under pressure.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

We thank all applicants for their interest, but only those selected for an interview will be contacted. CBC/Radio-Canada is an equal opportunities employer and welcomes applications from diverse candidates.