Retail Operations Supervisor

4 weeks ago


Kelowna, British Columbia, Canada Towne Centre Card Shop & Postal Outlet Full time
Job Overview

As a Retail Operations Supervisor, you will play a pivotal role in ensuring the smooth operation of our retail environment. Your leadership will guide a dedicated team while fostering a positive shopping experience for our customers.

Key Responsibilities
  • Staff Management: Oversee and mentor team members, including apprentices and volunteers, to enhance their skills and performance.
  • Recruitment and Training: Facilitate the hiring process and provide comprehensive training to new employees, ensuring they are well-equipped to meet our service standards.
  • Financial Transactions: Authorize and manage payment processes, ensuring accuracy and compliance with company policies.
  • Inventory Management: Order and maintain merchandise stock levels to meet customer demand while optimizing inventory turnover.
  • Sales Activities: Engage with customers to promote and sell products, enhancing their shopping experience.
  • Cash Management: Oversee cash handling procedures, ensuring the security and accuracy of financial transactions.
  • Team Supervision: Lead office and volunteer staff, promoting a collaborative and efficient work environment.
Qualifications
  • Education: Completion of secondary (high) school graduation certificate.
  • Experience: A minimum of 1 year but less than 2 years in a supervisory role within a retail setting.
  • Employment Type: Permanent position.
  • Work Language: English.
  • Work Hours: 30 hours per week.


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