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Culinary Service Team Leader

3 months ago

Sussex, New Brunswick, Canada Tim Hortons Sussex Full time
Overview of Responsibilities

Position Type: Permanent / Full-Time

Vacancies: 1

Education Required: Secondary (high) school graduation certificate

Experience: 1 to 2 years in a similar role

Work Environment:
- Food service establishment
- Coffee shop
- Fast food outlet
- Restaurant

Key Responsibilities

- Develop and implement strategies to meet operational schedules.

- Oversee and coordinate the activities of team members involved in food preparation and service.

- Provide training to staff on their roles, hygiene practices, and safety protocols.

- Assess and estimate the necessary ingredients and supplies for meal preparation.

- Ensure that food quality and service standards are consistently met.

- Address and resolve customer inquiries and complaints effectively.

- Maintain accurate records of inventory, repairs, sales, and waste.

- Prepare and submit relevant reports as required.

Team Management

- Organize work schedules for staff.

- Supervise a team of 5-15 individuals, including food service counter attendants and food preparers.

Work Conditions

- Fast-paced work environment.

- Requires standing for long periods, bending, crouching, and kneeling.

- Physically demanding role.

Personal Attributes

- Strong client focus.

- Excellent interpersonal skills.

- Adaptability and flexibility.

- Ability to work collaboratively as part of a team.

Financial Benefits

- Gratuities.

- Group insurance options.

- Life insurance coverage.

Application Process

- Direct applications are encouraged.

- For more information, please reach out to our team.