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Senior Vice President, Credit Solutions

3 months ago


Vancouver, British Columbia, Canada RBC Full time

Position Overview

Role Summary

What is the opportunity?

The Senior Vice President, Credit Solutions for Real Estate Markets serves as the primary credit authority within the Real Estate sector, cultivating strategic alliances to align with the organization's overarching objectives while concentrating on the most intricate client demographics. As the leader of the team, this role champions a culture of excellence, providing mentorship to Associate Directors to guarantee exceptional client interactions.

Key Responsibilities

Client Engagement

  1. Fosters a collaborative atmosphere by engaging with Vice Presidents in regular discussions to address client credit requirements, ensuring contributions and proactive assistance for SLR updates, documentation, and follow-ups.
  2. Guides the team to take responsibility for client issues, escalating concerns to the appropriate stakeholders.
  3. Motivates the team to collaborate with peers to implement a unified client management strategy, as directed by client prioritization and annual review processes.
  4. Available to assist Associate Directors in addressing immediate client requirements.

Client Solutions and New Business Development

  1. Actively participates in industry events related to Real Estate.
  2. Maintains strong engagement and knowledge with key financial and legal partners for complex syndication deals.
  3. Mentors and influences the team to provide credit solutions that meet or surpass client expectations while proactively identifying further opportunities for product and service expansion.
  4. Oversees the credit renewal process for the region in collaboration with Vice Presidents, managing fluctuating volumes and ensuring timely completion of analysis, structuring, documentation, and negotiation of transactions.
  5. Collaborates with the CFS relationship team and CAG/GRM partners to ensure timely delivery of credit solutions to clients.

Team Development and Engagement

  1. Demonstrates a commitment to teamwork and collaboration by mentoring colleagues to fulfill the credit needs of all clients.
  2. Encourages team members to leverage technology effectively to execute client strategies, sales activities, and opportunities while building corporate knowledge and ensuring continuity in client service.
  3. Engages in workforce planning with the Regional Vice President and maintains an active talent pipeline, assisting employees in understanding career paths and providing guidance on developmental activities.
  4. Supports the Regional Vice President in offering credit coaching to all Vice Presidents on structuring complex transactions and introducing improvements in credit processes, policies, and trends.
  5. Continues to develop expertise in complex Real Estate credit to support field training and advisory needs.

Business and Risk Oversight

  1. Partners with Vice Presidents in Real Estate Markets to ensure that market credit needs are adequately addressed.
  2. Guides the team to collaborate respectfully with GRM partners.
  3. In conjunction with the Portfolio Quality Manager, provides expert guidance to Vice Presidents in resolving complex issues related to ongoing portfolio management.
  4. Exhibits sound judgment in decision-making, balancing shareholder risk with client experience.
  5. Stays informed on all communications, including updates to company policies and procedures, ensuring compliance among team members.
  6. Manages Single Name Risk Rating (SNRR), Expired BRRs, and SLR processes within established goals and guidelines, working closely with Vice Presidents to meet portfolio metrics and proactively manage watchlist accounts.

Qualifications for Success

  1. Demonstrated leadership and performance management capabilities.
  2. Ability to coach and develop a high-performing team.
  3. Fosters a continuous learning culture and prioritizes professional development for team members while modeling personal growth as a leader and coach.
  4. Strong problem-solving, critical thinking, and organizational skills.
  5. Robust business acumen with extensive knowledge of large, complex real estate credit exposures, the financial industry, and commercial banking.
  6. Solid operational knowledge, including credit management, product and pricing policies, privacy regulations, and overall business operations.
  7. Minimum post-secondary diploma or degree, preferably in Commerce, Business Administration, or a related field.

Preferred Qualifications

  1. MBA, Accounting designation (CPA/CA/CGA/CMA), or Chartered Financial Analyst (CFA).

What We Offer

We are committed to excellence, progressive thinking, and collaboration to provide trusted advice that helps our clients succeed and our communities thrive. We value each other, strive for personal growth, and aim for mutual success.

  1. A comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits, and competitive compensation.
  2. Supportive leaders who facilitate your development through coaching and opportunities.
  3. A dynamic culture that recognizes and rewards personal initiative and hard work.
  4. A unique opportunity for both personal and professional advancement.

Essential Skills

Adaptability, Talent Development, Business Growth, Client Focus, Effective Communication, Critical Thinking, Curiosity, Financial Insight, Inspirational Leadership, Practice Management.