Product Owner, Mobile Banking

6 days ago

Vancouver, British Columbia, Canada Central 1 Credit Union Full time
About the Role

Central 1 Credit Union is seeking a highly skilled Product Owner to join our team. As a Product Owner, you will play a key role in bringing our product visions to life. You will work closely with internal teams and external stakeholders, guiding the product journey from start to finish.

Key Responsibilities
  • Lead an Agile development team to build a modernized mobile app for Retail and Small Business users, with an emphasis on self-serve configuration and automation for easier implementations.
  • Serve as the customer proxy to the agile development teams.
  • Own, define, and prioritize stories & the backlog, establish acceptance criteria, drive prioritization in the backlog, and obtain customer validation that the product meets customer and program priorities while maintaining technical integrity.
  • Participate in roadmap development of new ideas, and present these concepts for approval to various stakeholders, including customers and internal management.
  • Collaborate with our Agile teams to actively manage and prioritize the backlog, attend agile ceremonies as a key stakeholder, and drive the product forward.
  • Collaborate with other Product Owners, Product Managers, and senior management to ensure alignment across related products & features, validating plans align to customer, program, and business goals.
  • Prepare and deliver training for product line updates/changes and new product deployments.
  • Identify opportunities for product innovation/features that will enhance the member experience or drive additional member benefits.
  • Engage with end users both directly (face-to-face) and indirectly (user testing & data) to observe and understand end user needs.
  • Scope and prioritize work taking into account existing resource constraints and the need to create a sustainable platform.
  • Effectively prioritize new features and product development based on competitive analysis, industry trends, customer feedback, and company vision.
Requirements
  • You have successfully delivered projects using an Agile methodology, with a background or experience in digital marketing, a keen eye for detail, and strong data-driven decision-making skills.
  • Undergraduate degree in Business Administration, Computer Science, or a related field.
  • 5+ years of related experience in product management, preferably in the financial services, credit union, or banking space.
  • Experience working in a complex product development environment with Agile software methodology.
  • Experience as a Product Owner / Product Manager with software products, strong skills in maintaining and prioritizing a backlog.
  • Experience with Mobile App development, including App Store and Google Play submission processes.
  • Deep understanding of industry trends and client needs, ability to create a value proposition for the client and the product vision, and apply critical thinking to effectively assess risks and opportunities.
  • Strong relationship building, negotiation, and leadership skills; ability to persuade and lead a squad of diverse stakeholders.
  • Excellent communication and presentation skills with a high degree of comfort in speaking with senior leaders.
  • Demonstrated ability to think both strategically and tactically.
  • Brings a high-energy and passionate outlook to the job and can influence those around them.
  • Strong self-starter who can work in a collaborative team environment but isn't afraid to tell it like it is.
  • Passion for innovation and a 'can do' attitude.
  • Experience in user-centered design and customer journeys.
Nice to Have
  • Experience in digital marketing.
  • Experience with Google Analytics.
  • Experience with Content Management Systems.

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