Food Service Supervisor

2 weeks ago

Kemptville, Ontario, Canada Orange Bento Sushi Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Orange Bento Sushi. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurant, maintaining high standards of food quality and customer service, and leading a team of staff to achieve our business objectives.

Key Responsibilities
  • Supervise and Coordinate Staff: Oversee the activities of our kitchen and front-of-house staff, ensuring they are working efficiently and effectively to meet our service standards.
  • Train and Develop Staff: Provide on-the-job training and coaching to help staff develop their skills and knowledge, and support their career progression within the company.
  • Manage Inventory and Supplies: Ensure that we have the right stock levels and supplies to meet customer demand, and manage our inventory and ordering processes to minimize waste and reduce costs.
  • Maintain Quality Standards: Work with our chefs and kitchen staff to ensure that our food is prepared to the highest standards, and that our customers receive an excellent dining experience.
  • Manage Reports and Records: Prepare and submit regular reports on sales, stock levels, and other key performance indicators, and maintain accurate records of staff performance and customer feedback.
  • Lead by Example: Demonstrate our company values and behaviors, and lead by example to inspire and motivate our staff to deliver exceptional customer service and achieve our business objectives.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 2 years to less than 3 years of experience in a similar role
  • Work Setting: Various locations, including our restaurant and other company sites
  • Work Conditions and Physical Capabilities: Work under pressure, attention to detail, and ability to work in a fast-paced environment
  • Personal Suitability: Efficient interpersonal skills, excellent oral communication, flexibility, team player, and initiative
Support for Newcomers and Refugees

We are committed to creating a welcoming and inclusive work environment for all our staff, including newcomers and refugees. As a Food Service Supervisor, you will play a key role in providing diversity and cross-cultural training to our staff, and supporting the integration of new colleagues into our team.

Support for Indigenous People

We are also committed to creating a welcoming and inclusive work environment for Indigenous people. As a Food Service Supervisor, you will work with our team to provide cultural competency training and awareness training to all employees, and support the development of our Indigenous staff.

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