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Masonry Product Sales Manager

2 months ago

Calgary, Alberta, Canada CRH Full time
Job Summary

CRH is seeking a highly skilled Key Account Manager to join our team in the Masonry Sales department. As a Key Account Manager, you will be responsible for maintaining existing business relationships, increasing customer orders, and developing new customer relationships within the Edmonton and Calgary markets.

Key Responsibilities
  • Cultivate and Develop Opportunities
    • Cultivate and develop opportunities to incorporate safe work practices into daily working routine
    • Assist others in identifying and adhering to established safety procedures
    • Be mindful of potential safety issues and report them immediately to a Supervisor, Safety Committee member or Group Health and Safety Manager
  • Technical Support
    • Provide technical support at the request of architects and engineers relating to the design and specification of masonry products
  • Project Review and Specification
    • Review project specifications to ensure correct specification of masonry products
    • Investigate possible sales on projects where alternate products may be specified
  • Design and Specification
    • Review designers' current design options on specific projects with the objective of stimulating the creativity of designers to use our masonry products
  • Prospecting and Sales
    • Further prospect masonry sales opportunities on a regular basis by leveraging existing relationships, reviewing industry lead sources, attending industry association and seminars
  • Account Planning and Management
    • Profile consultants, determine their propensity for our masonry product line, identify competitive opportunities, create and follow an account plan for each client
  • Information Sessions and Training
    • Conduct information sessions (lunch 'n learns) promoting the use of our hardscape and masonry products to building architects, structural engineers and developers/builders, as well as educational institutions
    • Train designers with respect to the inventory product line and technical information
  • Education and Communication
    • Educate Design-Build Contractors, General Contractors, Construction Managers and Contractors regarding our masonry product, the performance characteristics of the product line and the value-added services that the company offers
    • Educate design engineers on the use of masonry design software
  • Order Tracking and Analysis
    • Track won and lost orders, compiling reasons for success or loss
    • Use success analysis to increase profitability of future sales and develop transactional sales
    • Use Loss Analysis to create strategic action plans to reduce future losses
  • Inventory Management
    • Ensures inventory level of marketing literature (catalogues, brochures, etc.) is maintained and proactively monitors in anticipation of upcoming events, shows and presentations
  • Feedback and Networking
    • Collects feedback from customers and key industry contacts and shares with sales team and management for strategic planning purposes
    • Creates a positive corporate profile and maintains key industry & industry-related relationships by utilizing and expanding networking opportunities
  • Display and Presentation
    • May construct and maintain displays in stores and in dealers' yards
Requirements
  • 10+ years sales experience
  • Proven ability to grow sales in prior sales roles
  • Experience using SalesForce (CRM)
  • Post secondary education in a technical or business school
  • Advanced computer skills in Microsoft Office and some AutoCAD experience are necessary
  • Ability to read and interpret construction drawings and specifications
  • Ability to intermittently lift-up to sixty (60) pounds without assistance
  • Ability to travel within western Canada and the U.S.A
  • Basic understanding of the subcontractor and negotiated contractor (design build) sales approach