Operations Manager

2 months ago


Surrey, British Columbia, Canada Bouygues Energies & Services Full time
Job Title: Operations Manager

Reporting to the General Manager, the Operations Manager is responsible for overseeing the day-to-day operations of the mechanical, electrical, plumbing, health and safety, grounds and gardens, and building fabric services.

Key Responsibilities:
  • Manage a team of operational staff, ensuring compliance with local, regional, and federal regulations, ISO 9001 and 14001 standards, and BOMA platinum requirements.
  • Develop and implement strategies to meet the demands of service provision, ongoing improvement, and adaptation to changing processes and environments.
  • Exercise strong financial and commercial controls in the management of expenditure and income within agreed budgets.
  • Lead operational managers and staff effectively, fostering a culture of continuous learning and development.
  • Assist in the production and management of operational and capital budgets, with regular monitoring of actual performance variances.
  • Monitor and deliver Key Performance Indicator (KPI) results monthly, applying strategies for continuous improvement.
  • Develop and implement energy and environmental management and conservation strategies and policies.
  • Prepare, budget, and implement forward-thinking maintenance plans and pre-planned schedules.
  • Support business development activities for the Contract and ensure the attainment and retention of ISO quality, environmental, and health and safety management certification.
  • Ensure all company and statutory requirements for a safe environment and working practices are met.
  • Develop and maintain good communication and relationships at all levels with the client and stakeholders.
Essential Attributes:
  • Ability to manage complex relationships between various government departments.
  • Capability for strategic systems development.
  • Customer-focused with knowledge, experience, and understanding of customer services environment.
  • Previous operational and capital budgetary preparation and control experience.
  • Integrity – acts on values and beliefs in line with Federal, Provincial, and local regulations.
  • Logical, intuitive, systematic problem solver with a keen attention to detail.
  • Exceptional communication and presentation skills.
  • Hands-on and in-depth knowledge and understanding of complex building maintenance systems.
  • Ability to align team to meet business requirements ensuring targets and deadlines are consistently met.

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