Information Systems Manager

2 months ago

Pickering, Ontario, Canada Pacific Fresh Food Market Full time

About Pacific Fresh Food Market

Pacific Fresh Food Market is a leading Chinese supermarket chain with a strong presence in the Pickering area. We offer a wide range of products, including fresh produce, meats, seafood, and packaged goods, to meet the diverse needs of our customers.

Job Summary

We are seeking an experienced Information Systems Manager to join our team and oversee the development and maintenance of our IT systems, including our online shopping platform, mobile shopping app, and internal grocery management system.

Key Responsibilities

  • Provide technical leadership and guidance to programmers, testers, and other team members responsible for developing and upgrading our online shopping platform.
  • Monitor, direct, and evaluate our shopping and internal management systems to identify areas for improvement and implement new technologies to enhance system performance.
  • Oversee the development and refinement of our mobile shopping app to ensure compatibility and smooth operations on both iOS and Android operating systems.
  • Plan and implement security protocols to safeguard customer information databases and product databases, ensuring that our e-commerce platform and mobile shopping app are in sync with our comprehensive database.
  • Consult with team members across departments and senior management to implement systems maintenance timelines, upgrades, and system specifications as needed for automation, real-time inventory tracking, and information sharing throughout all grocery processes.
  • Oversee and report on regular systems maintenance and updates, allocating team resources to ensure our internal grocery management system is optimized for automation of operations processes, including planograms, internal inventory movement, product data, sales, fulfillment, warehousing, and stock replenish schedules.
  • Control and manage department expenditures in systems upgrades to ensure projected system maintenance can be attained by milestone within the proposed budget.
  • Provide training and technology expertise as needed, recruit team members, and report to General Manager.

Requirements

  • Master's degree in Computer Science, Business Administration, Information Systems, or related field.
  • A minimum of 10-15 years of related work experience and strong technical aptitude in software testing, information system implementation, and IT development in web and database applications.
  • A minimum of 5-7 years of management experience in a fast-paced and demanding working condition, specialized in managing complex system design and configuration.
  • Proven information system management ability and experience in delivering at least 2-3 development projects with data analysis and database management tools.
  • Fluency in spoken and written Mandarin is required for internal communication efficiency to ensure proper documentation on requirements planning, overall analysis, and reporting to various department heads and senior management.

Technical Qualifications

  • Comprehensive skill-set with website development, including HTML, CSS, jQuery, JavaScript.
  • Able to lead a team to develop both iOS and Android applications.
  • In-depth knowledge in backend development, including Java, SQL, Python, MySQL, and programming languages to derive system insights.
  • Expert knowledge with deploying and managing servers.

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