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Retail Sales Team Leader

3 months ago

Kamloops, British Columbia, Canada HY 5 Beer Wine & Liquor Store Full time
Position Overview

The Sales Operations Supervisor is responsible for overseeing the daily operations of our retail establishment, ensuring a high level of customer satisfaction and efficient workflow.

Education Requirements
  • Completion of secondary (high) school education is mandatory.
Work Environment

This role is situated within a vibrant retail setting, specifically focused on beverage sales.

Key Responsibilities
  • Delegate tasks to sales associates effectively.
  • Recruit, train, and develop staff to enhance their skills.
  • Manage inventory orders and maintain stock levels.
  • Authorize merchandise returns as necessary.
  • Create and manage employee work schedules.
  • Engage in direct sales activities.
  • Compile and analyze reports regarding sales performance, inventory management, and staffing issues.
  • Address and resolve customer inquiries, complaints, and supply chain challenges.
  • Maintain organized inventory systems.
  • Supervise and coordinate the activities of team members.
Supervisory Responsibilities

This position involves overseeing a small team, typically consisting of 1 to 2 cashiers.

Specialization Area

The focus of this role is within the retail sector, specifically in a liquor store environment.

Transportation and Travel

Public transportation options are readily accessible for commuting.

Work Conditions
  • Attention to detail is crucial.
  • Ability to walk and stand for extended periods is required.
Personal Attributes
  • Strong client focus and customer service orientation.
  • Excellent interpersonal and communication skills.
  • Highly organized and reliable.
  • A collaborative team player.
Experience

A minimum of 7 months to less than 1 year of relevant experience is preferred. This is a permanent position, with expected working hours ranging from 30 to 40 hours per week.