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Support Team Supervisor
3 months ago
About Us: At Federated Co-operatives Limited, we operate with a unique approach. As a co-operative, our focus is on collaboration to deliver outstanding experiences for our customers and members, enhancing the prosperity and vitality of our communities while reinvesting profits for sustainable growth.
Key Responsibilities:
• Exhibit behaviors that align with our co-operative's vision, mission, values, and safety principles to positively impact the lives of our members with a strong customer-centric approach.
• Provide exceptional service across all communication channels.
• Foster a culture of safety and optimize operational effectiveness.
• Assist in leading, mentoring, and guiding the development of team members.
• Help manage the sales, margins, expenses, inventory, and overall performance of the store.
• Ensure proper display, stocking, and rotation of merchandise in accordance with company standards, maintaining brand integrity.
• Adhere to company policies and all relevant regulations regarding the sale of age-restricted items.
• Complete necessary daily reports, including cash reconciliations.
• Conduct minor repairs to assets as needed.
• Undertake additional duties as required.
• Uphold our core values of Honesty, Innovation, Responsibility, and Respect.
Collaboration: Reporting to the C-Store Team Leader, you will play a vital role in developing and implementing strategies to ensure ongoing growth in sales, service, and customer satisfaction. You will lead a dynamic and enthusiastic team, promoting a culture of teamwork.
Community Engagement: Our operations are situated in a vibrant community, rich with recreational and cultural opportunities. We encourage exploration of the local parks and lakes that contribute to the area's charm.
Importance of the Role: Our team at Federated Co-operatives Limited provides a diverse range of products and services to support our member-owners across various communities. Through our efforts and significant annual sales, we contribute to the growth and well-being of our communities.
Ideal Candidate:
You are pursuing a career in Retail Store Operations and:
• Possess a high school diploma or equivalent experience; supervisory experience in retail sales is preferred.
• Have experience in C-Store/Gas Bar/liquor operations and general merchandise.
• Demonstrate strong leadership, interpersonal, and communication skills, with the ability to motivate team members effectively.
• Are honest, reliable, results-driven, and strive for excellence in your work.
• Can strategically plan and organize tasks for yourself and your team, delegating when necessary.
• Have experience with Point of Sale systems and can thrive in a fast-paced, customer-facing environment.
• Exhibit strong attention to detail and proficient cash management skills.
• Are willing to obtain necessary certifications.
• Are available for travel within the trading area for training and meetings.
• Hold a valid driver's license and meet the physical demands of the role, including manual labor.
• Have a flexible schedule, including availability on weekends and holidays.
Benefits:
• Competitive salary and a comprehensive benefits package, including flexible days and a matched pension plan.
• Opportunities for professional development and a culture that encourages teamwork and innovation.
