Senior Dispatcher/Router

6 days ago

Brampton, Ontario, Canada Waste Management Full time
Job Summary

We are seeking a highly skilled and experienced Senior Dispatcher/Router to join our team at Waste Management. As a key member of our operations team, you will be responsible for communicating with drivers, handling service orders, and resolving customer issues in a timely and professional manner.

Key Responsibilities
  • Work closely with routing specialists and route managers to optimize complex routes and ensure efficient service delivery
  • Dispatch drivers to calls based on customer needs, driver locations, and daily factors to balance cost and speed of response
  • Field incoming calls from customers and manage requests for pick-up or container delivery, ensuring same-day service
  • Initiate outbound calls to customers while drivers are on-site, resolving pick-up and other issues
  • Troubleshoot and resolve potential delivery and pick-up problems before they result in service issues
  • Record and document information from drivers and distribute to appropriate departments
  • Communicate with maintenance shop personnel and serve as an emergency point of contact for down wires and other issues
  • Coordinate projects and tasks as necessary, and delegate work in the manager's absence
  • Serve as an escalation point for other dispatchers in the department and train new dispatchers
Requirements
  • High School Diploma or equivalent required; additional education or specialized training in transportation, logistics, or customer service preferred
  • Minimum of two years of previous dispatching experience required
  • Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment
  • Proficiency in computer software applications, including Waste Management's proprietary systems
What We Offer

At Waste Management, we offer a competitive total compensation package, including medical, dental, and vision benefits, as well as a stock purchase plan and company match on RRSP. Our employees also receive paid vacation, holidays, and personal days. If you are a motivated and experienced professional looking for a challenging and rewarding role, please click "Apply" to submit your application.

  • Senior Dispatcher/Router

    2 weeks ago

    Brampton, Ontario, Canada Waste Management Full time

    Job SummaryAs a key member of the Waste Management team, the Senior Dispatcher/Router plays a critical role in ensuring the smooth operation of our logistics and customer service operations. This position requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.Key...

  • Senior Dispatcher/Router

    2 weeks ago

    Brampton, Ontario, Canada Waste Management Full time

    Job SummaryAs a key member of the Waste Management team, the Senior Dispatcher/Router plays a critical role in ensuring the smooth operation of our logistics and customer service operations. This position requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.Key...

  • Bilingual Dispatch Supervisor

    6 hours ago

    Brampton, Ontario, Canada Metro Supply Chain Full time

    Job Title: Bilingual Dispatch SupervisorAt Metro Supply Chain, we are seeking a highly skilled and experienced Bilingual Dispatch Supervisor to join our team. As a key member of our operations team, you will be responsible for leading all aspects of dispatch operations, ensuring seamless communication with stakeholders, and driving continuous improvement.Key...

  • Bilingual Dispatch Supervisor

    2 hours ago

    Brampton, Ontario, Canada Metro Supply Chain Full time

    Job Title: Bilingual Dispatch SupervisorAt Metro Supply Chain, we are seeking a highly skilled and experienced Bilingual Dispatch Supervisor to join our team. As a key member of our operations team, you will be responsible for leading all aspects of dispatch operations, ensuring seamless communication with stakeholders, and driving continuous improvement.Key...

  • Bilingual Dispatch Operations Manager

    7 days ago

    Brampton, Ontario, Canada Metro Supply Chain Full time

    Dispatch Supervisor Job SummaryThe Dispatch Supervisor will be responsible for leading all aspects of dispatch operations, including customer relations, continuous improvement, and people development.Key Responsibilities:Schedule labor requirements to meet production goals within budgeted cost structures.Maintain and execute daily dispatch/routing plans for...

  • Bilingual Dispatch Operations Manager

    7 days ago

    Brampton, Ontario, Canada Metro Supply Chain Full time

    Dispatch Supervisor Job SummaryThe Dispatch Supervisor will be responsible for leading all aspects of dispatch operations, including customer relations, continuous improvement, and people development.Key Responsibilities:Schedule labor requirements to meet production goals within budgeted cost structures.Maintain and execute daily dispatch/routing plans for...

  • Bilingual Dispatch Operations Manager

    2 weeks ago

    Brampton, Ontario, Canada Metro Supply Chain Full time

    Job SummaryThe Dispatch Supervisor will be responsible for overseeing all aspects of dispatch operations, including leading the dispatch team, managing customer relations, and driving continuous improvement. This role requires strong leadership and communication skills, as well as the ability to analyze data and make informed decisions.Key...

  • Bilingual Dispatch Operations Manager

    2 weeks ago

    Brampton, Ontario, Canada Metro Supply Chain Full time

    Job SummaryThe Dispatch Supervisor will be responsible for overseeing all aspects of dispatch operations, including leading the dispatch team, managing customer relations, and driving continuous improvement. This role requires strong leadership and communication skills, as well as the ability to analyze data and make informed decisions.Key...

  • Bilingual Dispatch Operations Manager

    3 weeks ago

    Brampton, Ontario, Canada Metro Supply Chain Full time

    Job Summary:The Dispatch Supervisor will be responsible for overseeing all aspects of dispatch operations, including leading the team, managing customer relations, and driving continuous improvement.Key Responsibilities:Schedule labor requirements to meet production goals within budgeted cost structures.Maintain and execute daily dispatch/routing plans to...

  • Transportation Dispatcher

    4 weeks ago

    Brampton, Ontario, Canada Dynacare Full time

    About Dynacare Dynacare is a leading provider of health and wellness solutions, committed to supporting healthy lives with dedication and care. We are seeking a skilled and experienced Transportation Dispatcher to join our dynamic team in Brampton. Job Description As a Transportation Dispatcher, you will play a vital role in ensuring the efficient and...

  • Transportation Dispatcher

    1 month ago

    Brampton, Ontario, Canada Dynacare Full time

    Position Overview At Dynacare, we are seeking a Dispatcher (Float) to enhance our Transportation division. This role involves a Full-Time Contract commitment, with a weekly workload of 37.5 hours . Shift Responsibilities: The Dispatcher will be tasked with covering various shifts (Days, Afternoons, Evenings) in the dispatch area during team...

  • Transportation Dispatcher

    1 month ago

    Brampton, Ontario, Canada Dynacare Full time

    Position Overview At Dynacare, we are seeking a Dispatcher (Float) to enhance our Transportation operations. This role is crucial in ensuring efficient dispatching and routing of our drivers in a fast-paced environment. Key Responsibilities: Manage daily assignments of vehicles and route equipment to drivers. Ensure timely dispatch of client...

  • Transportation Dispatcher

    1 month ago

    Brampton, Ontario, Canada Dynacare Full time

    Position Overview At Dynacare, we are seeking a Dispatcher (Float) to become an integral part of our Transportation division located in Brampton, Ontario . This is a Full-Time Contract position, requiring 37.5 hours per week . Shift Responsibilities: The Dispatcher will be tasked with covering various shifts (Days, Afternoons, Evenings) to...

  • Logistics Supervisor

    2 weeks ago

    Brampton, Ontario, Canada Metro Supply Chain Full time

    Job SummaryThe Dispatch Supervisor will be responsible for all facets of the dispatch operations on the shift. This involves leading all aspects of operational dispatch/routing performance, customer relations, continuous improvement, and people development.Key ResponsibilitiesSchedule the labor requirements for the shift to ensure production goals are met...

  • Logistics Supervisor

    2 weeks ago

    Brampton, Ontario, Canada Metro Supply Chain Full time

    Job SummaryThe Dispatch Supervisor will be responsible for all facets of the dispatch operations on the shift. This involves leading all aspects of operational dispatch/routing performance, customer relations, continuous improvement, and people development.Key ResponsibilitiesSchedule the labor requirements for the shift to ensure production goals are met...

  • Senior Network Project Manager

    3 days ago

    Brampton, Ontario, Canada First Point Group Full time

    We are seeking a seasoned Core Project Manager to lead complex projects from start to finish. The ideal candidate will have over 10 years of experience managing core network projects in telecommunications, with a strong understanding of wireless networks (3G, LTE, 5G) and fixed networks (IP, cable, PON). Key responsibilities include managing expansions,...

  • Senior Network Project Manager

    2 days ago

    Brampton, Ontario, Canada First Point Group Full time

    We are seeking a seasoned Core Project Manager to lead complex projects from start to finish. The ideal candidate will have over 10 years of experience managing core network projects in telecommunications, with a strong understanding of wireless networks (3G, LTE, 5G) and fixed networks (IP, cable, PON). Key responsibilities include managing expansions,...

  • Senior IT Operations Manager

    2 weeks ago

    Brampton, Ontario, Canada Charger Logistics Full time

    About the RoleCharger Logistics is a world-class asset-based carrier seeking a highly skilled and motivated individual to join our dynamic team as a Senior System Administrator for our Brampton, ON office.We are an entrepreneurial-minded organization that welcomes and supports individual ideas and strategies. Our company invests time and support into its...

  • Senior IT Operations Manager

    2 weeks ago

    Brampton, Ontario, Canada Charger Logistics Full time

    About the RoleCharger Logistics is a world-class asset-based carrier seeking a highly skilled and motivated individual to join our dynamic team as a Senior System Administrator for our Brampton, ON office.We are an entrepreneurial-minded organization that welcomes and supports individual ideas and strategies. Our company invests time and support into its...

  • Transportation Operations Manager

    1 week ago

    Brampton, Ontario, Canada 3398722 CANADA INC. Full time

    About the RoleWe are seeking a highly skilled Transportation Operations Manager to join our team at 3398722 CANADA INC. As a key member of our operations team, you will be responsible for overseeing the daily operations of our transportation department.Key ResponsibilitiesEvaluate Daily Operations: Analyze and assess the efficiency of our daily operations to...