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Senior Policy Specialist

2 months ago

Ottawa, Ontario, Canada Leveragetek Full time
Job Title: Senior Policy Specialist

Leveragetek is seeking a highly skilled Senior Policy Specialist to join our team in Ottawa. As a key member of our team, you will be responsible for providing technical leadership in the maintenance and implementation of Microsoft 365 solutions, with a focus on Teams and SharePoint.

Key Responsibilities:
  • Provide technical leadership for the maintenance and implementation of Microsoft 365 solutions, including Teams and SharePoint.
  • Work with product owners to design and deploy new Microsoft 365 solutions to improve ways of working in the organization.
  • Design and implement governance policies, including retention policies, records management, and access reviews.
  • Create detailed Standard Operating Procedures (SOPs) and identify knowledge transfer opportunities for 1st and 2nd line support.
  • Manage updates, releases, deprecation, and patches for Teams and SharePoint.
  • Research new M365 solutions and advise on their business value/alignment to technical roadmaps.
  • Setup automation alerts to monitor and track changes, usage, and resource consumption for SharePoint and Teams.
  • Assist with training and adoption of new Microsoft 365 solutions and processes, including delivery and creation of training plans, materials, and documentation.
  • Develop and deploy Teams and SharePoint automation workflows, as well as maintenance of existing workflows.
  • SharePoint integration with other business apps, such as Dynamics 365, Dataverse, etc.
  • Provide technical and 3rd level support for users on SharePoint, Teams, and Office 365.
  • Manage, configure, and evaluate security and access control for Teams and SharePoint.
  • Work with other IS Division teams for new and existing integration points (CRM, Biztalk, Service Now, etc.).
  • Monitor SharePoint performance and troubleshoot issues.
Requirements:
  • 7+ years of experience in software development, support, and maintenance.
  • Experience and expertise with MS Office (Teams, SharePoint), Microsoft Planner, SharePoint Online and Workflow, Power Apps, and Automate.
  • Experience in the development and deployment of Teams and SharePoint automation workflows, as well as maintenance of existing workflows.
  • University degree or college diploma in Software Development, Computer Programming.
  • Experience in the implementation and delivery of Office 365.
  • Technical expertise in the following:
    • Office 365: Microsoft Teams, SharePoint, SharePoint Online and Workflow automation, Microsoft Graph APIs, Power BI, SQL Server (on-prem and Azure).
Benefits:
  • Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance, disability insurance, and accidental death and dismemberment coverage.
  • A Defined Benefit Pension Plan and Group Savings Plans.
  • Tuition Assistance Program and Advanced Learning Program, payment of professional association memberships, online learning opportunities, and second language training.