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Food Service Operations Manager

3 months ago


Burnaby, British Columbia, Canada M&N Hewitt Enterprises Ltd. Full time
Position Overview

The Food Service Operations Manager at M&N Hewitt Enterprises Ltd. is responsible for overseeing the daily activities of our dining establishment, ensuring that all operations run smoothly and efficiently.

Key Responsibilities
  • Staff Management: Monitor and evaluate staff performance, conduct performance reviews, and set work schedules to optimize productivity.
  • Operational Planning: Plan and organize daily operations to ensure seamless service delivery.
  • Recruitment: Recruit and train new staff members to maintain a high standard of service.
  • Inventory Control: Organize and maintain inventory, ensuring that supplies are adequately stocked and managed.
  • Health and Safety Compliance: Ensure that all health and safety regulations are adhered to within the establishment.
  • Supplier Negotiations: Negotiate arrangements with suppliers for food and other necessary supplies.
  • Marketing Participation: Participate in the development and implementation of marketing strategies to promote the business.
  • Customer Relations: Address customer complaints or concerns promptly and provide exceptional customer service.
  • Event Management: Oversee and manage events hosted at the establishment.
Qualifications
  • Education: Secondary (high) school graduation certificate.
  • Experience: A minimum of 2 years to less than 3 years in a similar role.
  • Employment Type: Permanent position.
  • Language: Proficiency in English is required.
  • Work Hours: Full-time position requiring 40 hours per week.