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Assistant Manager of Housekeeping Services

3 months ago

Victoria, British Columbia, Canada NPCSandman Hotel Group Full time
Position Overview

We are seeking a dedicated Housekeeping Supervisor to oversee our housekeeping operations. This role is crucial in maintaining the cleanliness and organization of our facilities, ensuring a pleasant experience for our guests.

Employment Details
  • Job Type: Permanent
  • Working Language: English
  • Weekly Hours: 40 hours
Qualifications
  • Completion of secondary (high) school education
Work Environment
  • Hospitality sector, including hotels, motels, and resorts
Key Responsibilities
  • Develop and implement operational protocols
  • Ensure adherence to health and safety standards
  • Coordinate activities of housekeeping teams
  • Conduct inspections of designated areas
  • Supervise and mentor staff members
  • Manage budgets and payroll processes
  • Evaluate employee performance
  • Maintain inventory of cleaning supplies and equipment
  • Oversee laundry services
  • Schedule and delegate tasks to housekeeping personnel
  • Address guest complaints and concerns
Supervisory Responsibilities
  • Oversee a team of 11-15 staff members
Work Conditions
  • Fast-paced environment with tight deadlines
  • Requires attention to detail
  • Involves a combination of sitting, standing, and walking
Personal Attributes
  • Strong client focus
  • Dependable and reliable
  • Excellent communication skills, both oral and written
  • Ability to work collaboratively in a team
  • Organized and detail-oriented
  • Proactive and able to take initiative
Experience Requirements
  • 1 to 2 years of relevant experience
Benefits
  • Comprehensive dental plan
  • Health care coverage
  • Vision care benefits
Support Initiatives
  • Engagement in programs supporting newcomers and refugees
  • Commitment to youth employment initiatives
  • Support for Indigenous community engagement