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Hotel Operations Manager
2 months ago
We are seeking a highly skilled and experienced Hotel Assistant Manager to join our team at Westport Inn. As a key member of our management team, you will be responsible for overseeing the daily operations of our hotel and ensuring that our guests receive exceptional service.
Key Responsibilities- Leadership and Management
- Supervise and train staff to ensure excellent customer service and high-quality standards.
- Develop and implement policies and procedures to improve hotel operations and efficiency.
- Customer Service
- Address customer complaints and concerns in a professional and courteous manner.
- Assist guests with special needs and ensure their stay is comfortable and enjoyable.
- Operations and Administration
- Establish and manage work schedules to ensure adequate staffing levels.
- Monitor and control hotel expenses to maintain profitability.
- Education
- Secondary (high) school graduation certificate.
- Work Experience
- 2 years to less than 3 years of experience in a hotel management role.
- Language
- Fluent in English.
As a Hotel Assistant Manager at Westport Inn, you will work in a fast-paced environment with a focus on delivering exceptional customer service. You will be required to work under pressure and maintain attention to detail to ensure the smooth operation of the hotel.