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Accounts Credit Evaluator
2 months ago
Position: Credit Analyst
Position Type: Full time, Permanent
Location: Edmonton Alberta.
Work Schedule: M-F (40 hours a week)
Position Overview
Velocity Truck Centre Canada, also recognized as First Truck Centre, is excited to announce an opportunity for a Credit Analyst at our Edmonton West branch. Join a team that is part of one of Canada's most efficiently managed companies, dedicated to elevating the trucking industry through quality and professionalism.
Compensation Plan
- Attractive Compensation: Competitive Salary (Dependent on Experience)
- Work-Life Balance: Generous accrued vacation time.
- Financial Security: Plan for the future with employer RRSP matching.
- Comprehensive Benefits: Company-paid extended health coverage including medical, dental, vision, basic life insurance, disability, and wellness programs.
Primary Job Functions
- Review and hold credit requests exceeding $10,000 while assisting Collections staff with credit override issues.
- Continuously monitor customers approaching their credit limits and take necessary actions.
- Evaluate and authorize credit applications.
- Analyze accounts with credit balances and take appropriate measures.
- Conduct tax and resale verifications.
- Post, investigate, and resolve credit card chargebacks.
- Maintain an accurate and up-to-date customer database, collaborating with clients to establish parent/child accounts and eliminate duplicate or redundant entries.
- Support with Pinnacle disputes.
- Assess and analyze the credit history of current and prospective clients.
- Make informed decisions based on thorough assessments.
- Manage multiple projects and ensure timely submission of applications.
- Understand business, economic, and industry risks.
- Keep detailed records of all customer applications.
- Assist collectors in reconciling payment discrepancies.
- Provide support for problem accounts.
- Contribute to audit processes.
- Assist with demand letters.
- Help create and update relevant process documentation.
Qualifications
- Minimum of 5 years of experience in a dealership environment.
- Must possess a CCP designation.
- 2-3 years of experience in a similar capacity as a Credit Analyst.
- Exceptional communication skills, both written and verbal.
- Strong problem-solving abilities and effective negotiation skills.
- Capable of communicating effectively with customers and all organizational levels.
- Able to thrive in a fast-paced, customer service-oriented setting.
- Proficient in multitasking and following through on tasks.
- Knowledgeable in Microsoft Office applications, particularly Excel.
- Strong overall keyboarding and internet application skills.
Company Overview
First Truck Centre, operating as Velocity Truck Centres, is committed to delivering exceptional support through a range of services including sales, vehicle maintenance, parts, collision, and financing solutions for the industry. We prioritize our values and strive to serve our customers and employees through our brand pillars - Speed, Value, Trust. Velocity Truck Centres is expanding in Alberta and British Columbia, now with 18 branches, and over 100 branches globally across the USA, Mexico, and Australia. We value career development and seek individuals who share our vision to join our team.
For more information about everything First Truck, please visit us at
We are an equal opportunity employer.
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