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Shift Manager

2 months ago


Windsor, Ontario, Canada Arby's Full time
About the Role

We are seeking a highly skilled and experienced Shift Manager to join our team at Arby's. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Supervise and Coordinate Staff: Lead and motivate our team members to provide excellent customer service and ensure that they are working efficiently to meet our high standards.
  • Train and Develop Staff: Provide ongoing training and development opportunities to help our team members improve their skills and knowledge, and to ensure that they are equipped to handle any situation that may arise.
  • Manage Inventory and Supplies: Ensure that we have the right products and supplies on hand to meet customer demand, and that we are managing our inventory effectively to minimize waste and reduce costs.
  • Maintain Quality Control Standards: Ensure that our food meets the highest quality standards, and that our customers receive exceptional service.
  • Address Customer Complaints: Respond promptly and professionally to customer complaints, and work to resolve any issues that may arise.
  • Manage Records and Reports: Maintain accurate records and reports, including sales data, inventory levels, and employee performance.
  • Establish Work Schedules: Create and manage work schedules to ensure that we have the right staff on hand to meet customer demand.
Requirements
  • 1-2 Years of Experience: We are looking for someone with 1-2 years of experience in a similar role, preferably in the food service industry.
  • Excellent Communication Skills: You will need to have excellent communication skills, both written and verbal, to effectively communicate with our team members, customers, and management.
  • Leadership Skills: You will need to have strong leadership skills to motivate and inspire our team members to provide exceptional service.
  • Attention to Detail: You will need to have a high level of attention to detail to ensure that our food meets the highest quality standards and that our customers receive exceptional service.
What We Offer
  • Competitive Salary and Benefits: We offer a competitive salary and benefits package to our Shift Managers.
  • Opportunities for Advancement: We offer opportunities for advancement to our Shift Managers, including the possibility of moving into a management role.
  • Training and Development: We offer ongoing training and development opportunities to help our Shift Managers improve their skills and knowledge.