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Store Supervisor Lead
2 months ago
Pioneer Gas is seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our store staff, ensuring excellent customer service, and driving sales growth.
Key Responsibilities- Staff Supervision
- Direct and manage a team of 3-4 staff members, providing guidance and support to ensure they meet their performance goals.
- Store Operations
- Oversee the day-to-day operations of the store, including sales, customer service, and inventory management.
- Ensure that all store policies and procedures are followed.
- Customer Service
- Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
- Reporting and Analysis
- Prepare and submit regular reports on sales, customer service, and staff performance.
- Analyze sales data and customer feedback to identify trends and areas for improvement.
- Inventory Management
- Manage inventory levels, including ordering and receiving merchandise.
- Ensure that all merchandise is accurately priced and displayed.
- Store Maintenance
- Oversee the maintenance of the store, including cleaning, repairs, and maintenance of equipment.
- Education
- Secondary (high) school graduation certificate.
- Experience
- 1 year to less than 2 years of experience in a retail management role.
- Skills
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong problem-solving and analytical skills.
- Ability to multitask and prioritize tasks effectively.
- High level of accuracy and attention to detail.
The successful candidate will be required to work in a fast-paced retail environment, with a high level of customer interaction. The role will require the ability to work under pressure, meet deadlines, and handle heavy loads.
Personal Suitability- Accurate
- Client Focus
- Excellent Oral Communication
- Flexibility
- Organized
- Reliability
- Team Player
- Dependability
- Judgement
- Ability to Multitask