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Store Supervisor Lead

2 months ago


Bradford, Ontario, Canada Pioneer Gas Full time
About the Role

Pioneer Gas is seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our store staff, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Staff Supervision
    • Direct and manage a team of 3-4 staff members, providing guidance and support to ensure they meet their performance goals.
  • Store Operations
    • Oversee the day-to-day operations of the store, including sales, customer service, and inventory management.
    • Ensure that all store policies and procedures are followed.
  • Customer Service
    • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Reporting and Analysis
    • Prepare and submit regular reports on sales, customer service, and staff performance.
    • Analyze sales data and customer feedback to identify trends and areas for improvement.
  • Inventory Management
    • Manage inventory levels, including ordering and receiving merchandise.
    • Ensure that all merchandise is accurately priced and displayed.
  • Store Maintenance
    • Oversee the maintenance of the store, including cleaning, repairs, and maintenance of equipment.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a retail management role.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and meet deadlines.
    • Strong problem-solving and analytical skills.
    • Ability to multitask and prioritize tasks effectively.
    • High level of accuracy and attention to detail.
Working Conditions

The successful candidate will be required to work in a fast-paced retail environment, with a high level of customer interaction. The role will require the ability to work under pressure, meet deadlines, and handle heavy loads.

Personal Suitability
  • Accurate
  • Client Focus
  • Excellent Oral Communication
  • Flexibility
  • Organized
  • Reliability
  • Team Player
  • Dependability
  • Judgement
  • Ability to Multitask