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Parts Specialist

2 months ago

Oakville, Ontario, Canada Budds' Group of Companies Full time

Budds' Group of Companies is seeking an experienced Parts Counterperson to join their team. In this key role, you will report to the Parts Manager and be responsible for assisting internal, retail and wholesale customers with all parts-related needs.

Responsibilities:
  • Sales and Customer Service: Sell parts to customers over the retail counter, through the service department, over the phone, or by email.
  • Parts Information and Support: Provide price quotes and other related parts information via the phone or email.
  • Parts Fulfillment: Provide technicians at the service shop counter with parts accurately and efficiently to ensure they have all the required parts for the repair.
  • Inventory Management: Retrieve parts from stock if available or by ordering from manufacturers and aftermarket vendors.
  • Parts Ordering and Stocking: Assist in parts ordering, stocking, returns, and maintaining all parts inventory.
  • Back Order and Return Management: Review files regularly to keep track of back orders and return-to-vendor items.
  • Additional Responsibilities: Assist in other areas of the Parts Department as required, such as shipping and receiving.
  • Parts Room Maintenance: Maintain a safe, clean, and organized parts room and area.