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Retail Store Supervisor
2 months ago
We are a leading provider of cellular and computer services, dedicated to delivering exceptional customer experiences. As a Retail Store Supervisor, you will play a critical role in driving sales growth, optimizing store operations, and ensuring customer satisfaction.
Key Responsibilities:- Assign Sales Teams: Effectively allocate sales staff to duties, ensuring maximum productivity and customer engagement.
- Authorize Returns: Process returns and exchanges in a fair and efficient manner, maintaining high customer satisfaction levels.
- Establish Work Schedules: Create and manage work schedules to meet business needs, ensuring adequate staffing and minimizing overtime.
- Sell Merchandise: Promote and sell cellular and computer products, meeting or exceeding sales targets.
- Prepare Sales Reports: Analyze sales data, identifying trends and opportunities to improve sales performance.
- Resolve Customer Issues: Address customer complaints, requests, and supply shortages in a professional and timely manner.
- Inventory Management: Organize and maintain inventory levels, ensuring accurate stock counts and minimizing stockouts.
- Staff Supervision: Supervise and coordinate the activities of sales staff, providing guidance and support to ensure excellent customer service.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 to less than 7 months of experience in a retail environment.
- Language: English.
- Work Hours: 35 to 40 hours per week.
