Food Service Team Lead

4 weeks ago


Hamilton, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a skilled Food Service Supervisor to join our team at Tim Hortons. As a key member of our food service team, you will be responsible for ensuring the smooth operation of our dining room and kitchen areas.

Key Responsibilities
  • Leadership and Supervision: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that high-quality food is served to our customers in a timely manner.
  • Training and Development: Train staff in job duties, sanitation and safety procedures, and provide ongoing coaching and feedback to ensure that they have the skills and knowledge needed to succeed in their roles.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, and maintain accurate records of stock, repairs, sales, and wastage.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner, ensuring that their needs are met and that they have a positive experience in our dining room.
  • Reporting and Budgeting: Prepare and submit reports on sales, inventory, and other key metrics, and prepare budget and cost estimates to ensure that our food service operations are running efficiently and effectively.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year of experience in a food service or related role
  • Physical Demands: Fast-paced environment, standing for extended periods
  • Language: English
  • Work Hours: 30 to 40 hours per week


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