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Sales Floor Supervisor

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Kingston, Ontario, Canada Namaste India Supermarket Full time
Job Overview

As a Retail Operations Supervisor, you will play a vital role in ensuring the smooth functioning of our retail environment. Your leadership will be essential in guiding our team and enhancing customer satisfaction.

Education Requirements
  • Completion of secondary (high) school graduation certificate
  • Equivalent experience is also acceptable
Work Environment

This position is set within a dynamic retail business, where customer engagement and product availability are key.

Key Responsibilities
  • Recruit, train, and develop staff members
  • Authorize and manage payment transactions
  • Oversee merchandise ordering and returns
  • Develop and implement work schedules
  • Facilitate sales and customer interactions
  • Compile reports on sales performance, inventory management, and staffing
  • Address and resolve customer inquiries, complaints, and supply issues
  • Maintain organized inventory systems
  • Supervise and coordinate the activities of team members
Technical Skills

Proficiency in using point of sale systems is required.

Experience

A minimum of 1 year to less than 2 years of relevant experience is preferred.

Support for Newcomers and Refugees

This role includes responsibilities such as:

  • Assisting newcomers and refugees with immediate settlement needs
  • Recruiting individuals displaced by conflict or natural disasters
  • Supporting foreign credential recognition for newcomers
Employment Details
  • Job Type: Permanent
  • Language of Work: English
  • Working Hours: 30 to 40 hours per week