3D Project Manager

3 weeks ago

Vancouver, British Columbia, Canada Catapult ERP Services Inc. Full time
Project Manager Job Description

Catapult ERP Services Inc. is seeking a highly skilled Project Manager to lead and manage our CRM/ERP engagements. As a key member of our delivery team, you will be responsible for ensuring the successful delivery of projects from initial planning and design through implementation and user adoption.

Key Responsibilities
  • Act as a vital part of the Catapult solution delivery team, working across multiple clients on a variety of projects ranging from new implementations, to upgrades and enhancements.
  • Work closely with our customers and our consulting teams to help gather critical data, prepare and revise status reports (internal and external), and perform analytical tasks to help ensure the project is completed successfully.
  • Develop and run project reports and compiling data from various sources into reports to surface meaningful insights into project financials including fee revenue and costs, budget tracking, budget to actuals, resource capacity and bottlenecks.
  • Help manage resources, expectations and risks.
Requirements
  • Understanding projects comprehensively including the project charter, scope, delivery plan, key assumptions, timelines, client and consultant roles, and client expectations.
  • Understanding what has been agreed to in client contracts and applying and interpreting those contracts in the delivery process.
  • Tracking project budgets and timelines and communicating to the key stakeholders (internal and external) when projects are at risk.
  • Demonstrating a clear understanding of how our work will impact the client's business, and how the component parts of the solution/project/engagement are contributing toward the achievement of defined goals.
  • Knowing your client – as an organization/business and the individuals in it (building relationships, rapport, trust); learning how our individual client stakeholder's performance is measured and supporting their achievement.
  • Communicating well and following up proactively, with a bias towards in-person and telephone communication, relying on email for more transactional and mechanical communications.
  • Going above and beyond, within reason, to surpass clients' expectations.
  • Following and applying defined Catapult methodologies we have implemented and help to evolve them – for project delivery, change control, technical development/architecture.
  • Demonstrated track record managing teams, budgets, schedules and complex workplans.
  • Experience working with senior management.
  • Experience with software development lifecycle and business analysis.
  • An up-to-date working understanding of modern enterprise IT concepts.
  • Fluency and proficiency in English both spoken and written.
  • Prior experience working with enterprise software systems such as ERP or CRM platforms, preferably Microsoft D365.
  • Prior experience managing software projects.
  • Experience with requirements gathering, business analysis, and interpreting technical diagrams and specifications.
  • Familiarity with business process and data management concepts.
  • MBA or Business Education.
Key Attributes
  • Team player with a positive, results-oriented attitude.
  • Someone who takes pride in the organization they work for and gets excited about being part of achieving a vision.
  • Self-motivation to meet project deadlines and deliverables.
  • Highly organized and able to prioritize tasks.
  • Commitment to professional growth and development.
  • Hustle.

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