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Lead Trade Support Specialist

3 months ago

Toronto, Ontario, Canada AGF Investments Full time

Senior Trade Support Analyst - Investment Operations

We are seeking a Senior Trade Support Analyst to enhance our Investment Operations division. In this pivotal role, you will oversee and facilitate all facets of the Investment Trading process. Your responsibilities will include delivering primary support for trading platforms, conducting daily cash and asset reconciliations, managing corporate actions, processing trades, and setting up securities.

Key Responsibilities:

  • Oversee operational support and monitoring of trading systems within Investment Operations
  • Deliver primary support for trading and analytical platforms
  • Address and resolve issues related to Investment Operations systems promptly
  • Enhance user experience through proactive contributions
  • Monitor and resolve vendor-related challenges
  • Identify potential obstacles and propose effective solutions
  • Foster positive relationships with team members and other departments
  • Provide second-level support for system processing
  • Collaborate with other teams to ensure comprehensive solutions

Qualifications:

  • 2-5 years of experience in Front Office Trade Support
  • Advanced proficiency in trading systems such as Bloomberg AIM and BNY Mellon Nexen
  • In-depth understanding of market instruments and trading life cycles
  • Proficient in MS Office and SQL/Oracle queries
  • Knowledge of investment management and Mutual Fund products
  • Technical proficiency and operational effectiveness
  • Client-focused and service-oriented

Competencies:

  • Strong collaborative and teamwork skills
  • Ability to work autonomously and meet tight deadlines
  • Self-driven with a positive outlook
  • Exceptional problem-solving abilities
  • Results-oriented and goal-focused
  • Capacity to build strong interpersonal relationships