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Regional Operations Manager
2 months ago
Elevate Your Career as a District Manager
At H&R Block Canada, Inc., we are committed to fostering an environment where our leaders can thrive. As a District Manager, you will play a pivotal role in overseeing a network of 19 successful offices within the vibrant Calgary South region.
Your Role:
Reporting directly to the Regional Director, you will be responsible for the comprehensive management of the district, inspiring and guiding our team of Associates to achieve exceptional results.
Key Responsibilities:
- Lead your district by managing daily operations and motivating your team to excel.
- Develop and execute tailored strategies to attract new clients, drive revenue growth, and enhance client satisfaction.
- Oversee budget management and optimize workforce allocation to ensure operational efficiency.
- Plan and execute local business development initiatives to engage potential clients and strengthen our brand presence.
- Recruit, train, and mentor a talented team of seasonal and off-season Associates.
- Contribute to strategic analysis regarding office locations to enhance our retail footprint.
- Ensure prompt resolution of client issues while adhering to established operational protocols.
- Monitor competitive activities and provide strategic insights to maintain our market leadership.
Qualifications:
- A Bachelor's degree in Business or a related discipline, or equivalent experience.
- A minimum of 5 years in a client-focused, retail, or similar environment, showcasing effective leadership and a commitment to success.
- Outstanding communication skills in English, both verbal and written, enabling you to connect with stakeholders at all levels.
- Proven ability to manage multiple priorities and deliver exceptional outcomes under tight deadlines.
- Strong analytical and problem-solving skills with a knack for innovative thinking.
- Willingness to accommodate flexible schedules and travel up to 50% during peak seasons.
- A valid driver's license, reliable vehicle, and current vehicle insurance are required.
Benefits:
H&R Block is dedicated to providing our Associates with a supportive environment that encourages professional growth and skill enhancement. As a District Manager, you will benefit from:
- A competitive salary and bonus structure.
- A comprehensive benefits package, including a health and wellness spending account.
- Participation in our employer-matching Registered Retirement Savings Plan.
- Complimentary tax preparation services for you and your immediate family.
- Access to our Employee Stock Purchase Plan after one year of service.
If you are passionate about delivering exceptional customer service and possess the qualifications for this rewarding opportunity, we encourage you to explore this position further.
H&R Block is an equal opportunity employer. We value diversity and strive to create an inclusive workplace. Successful candidates must have legal authorization to work in Canada on a full-time basis for any employer. Accommodations are available upon request for candidates participating in the recruitment process.
