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Director of Services
2 months ago
The Director of Services - Protection is a senior management position responsible for ensuring the delivery of comprehensive and effective services to First Nation children, families, and communities. This role involves supervising staff, directing consultants, and ensuring cultural competence.
Key Responsibilities- Ensure services align with relevant legislation and update organizational policies as needed.
- Conduct audits and reviews of service delivery processes, maintain a compliance framework, and provide legal guidance to senior management.
- Communicate the status of children in the Agency's care to respective First Nation communities.
- Supervise staff, participate in case conferences, and conduct performance evaluations.
- Develop and implement quality improvement initiatives, monitor performance indicators, and gather client feedback.
- Develop, review, and update policies and procedures, ensuring staff training and consistent implementation.
- Build and maintain positive relationships with First Nation Chiefs, Councils, and community members, advocating for the needs and rights of First Nation children and families.
- Identify and mitigate potential risks to service delivery, develop emergency response plans, and manage the budget for compliance and quality assurance activities.
- Assist in developing and maintaining position descriptions and salary schedules, consult with First Nation Chiefs and Councils, and conduct research on community needs.
- Advocate for government support for culturally appropriate child welfare services and participate in special projects and the development of the AAFS annual Service Plan.
The Director of Services - Protection will primarily operate from Anishinaabe Abinoojii Family Services offices, with occasional travel to First Nation communities and external events. This role requires flexibility in working hours to support community engagements, compliance activities, and potential emergencies.
Requirements- Master's degree in Social Work or equivalent with at least five years of relevant experience, including management and administrative roles.
- In-depth knowledge of the Child and Family Services Act and regulations, particularly regarding Customary Care.
- Proven ability to engage with First Nation issues and demonstrate cultural competence.
- Familiarity with the agency's structure and operations, and knowledge of regional services.
- Strong communication, problem-solving, and leadership skills.
- Ability to maintain confidentiality and work within agency policies and values.
- Superior oral and written communication skills.
- Flexibility to adjust work hours as needed.
- Valid Ontario G Driver's Licence, willingness to travel, and a clear Vulnerable Sector Check and Driver's Abstract.
- Ability to speak Ojibway is an asset.
AAFS offers 5 weeks paid vacation, Extended Health, Dental, Group Life, AD&D, & Disability benefits after one month of employment and participation in our Pension program.
