Cloud Services Manager

2 months ago


Oakville, Ontario, Canada BDO Full time
Cloud Services Manager

BDO is seeking a seasoned Cloud Services Manager to lead our rapidly growing Cloud Services practice. As a key member of our team, you will play a pivotal role in driving revenue growth, developing new service offerings, and managing client relationships.

Key Responsibilities:
  • Growth: Champion revenue and profitability growth, drive the team to close new business, and safeguard renewals.
  • Sales: Lead pre-sales initiatives, develop pricing models, and create cloud proposals.
  • Engagements: Manage high-transactional cloud engagements, act as a customer escalation contact, and provide management and guidance.
  • Operations: Manage the team, ensure effective delivery of operations, and contribute to practice planning.
  • Talent: Manage the cloud operations analyst team, mentor and coach team members, and foster a sense of purpose.
Requirements:
  • Demonstrated experience managing a cloud services, sales, operations, or support team.
  • Experience in the technology consulting field, cloud solutions provider, or similar.
  • Experience working for a Microsoft Partner and exposure to products such as Microsoft Azure, Microsoft 365, Dynamics 365, or other cloud software vendors.
  • Experience driving results using CRM or a pipeline/sales management tool.
  • Having some form of technical background.
  • Demonstrating a passion for Cloud technology/services and emerging or innovative technologies.
What We Offer:
  • A dynamic and award-winning work environment that fosters personal and professional growth.
  • A team of professionals who are passionate about delivering exceptional service and driving business results.
  • Opportunities for learning and professional development.


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