Server Position

2 months ago

Ottawa, Ontario, Canada Accor Full time
Job Summary

We are seeking a skilled Server to join our team at the Fairmont Chateau Laurier in Ottawa. As a Server, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Responsibilities
  • Provide professional, friendly, and engaging service to guests
  • Assist guests with menu items, answering questions and making recommendations
  • Follow outlet policies, procedures, and service standards
  • Have full knowledge of beverage lists and promotions
  • Have full knowledge of all menu items, garnishes, contents, and preparation methods
  • Follow all safety and sanitation policies when handling food and beverage
Qualifications
  • Previous customer service experience required
  • 1-2 years server experience in a similar environment
  • Previous point of sale system experience an asset, but not required
  • Excellent communication and organizational skills
  • Fluent in both official languages required
  • Smart Serve Certification required
  • Strong interpersonal and problem-solving abilities
  • Highly responsible and reliable
  • Ability to work well under pressure in a fast-paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
Physical Aspects of the Position
  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 30 lbs
  • Occasional kneeling, lifting
  • Occasional ascending or descending stairs and ramps
Accommodations and Diversity

Fairmont Chateau Laurier is committed to providing employment accommodations during the recruitment process. If you require any accommodations, please notify us.

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

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