Documentation Specialist and Quality Assurance Analyst

4 weeks ago

Ottawa, Ontario, Canada InkBridge Networks Full time

We are looking for a meticulous Documentation Specialist and Quality Assurance Analyst to contribute to our projects. This multifaceted position entails producing clear and precise documentation for our offerings while conducting thorough testing to guarantee the quality and performance of our RADIUS and FreeRADIUS products.

At InkBridge Networks, you will encounter a diverse and intriguing set of challenges. One week, you may assist an educational institution in establishing WiFi connectivity and integrating into international roaming federations; the next, you could be developing a DHCP solution designed for resilience and scalability to accommodate millions of users.

We employ top-tier tools and maintain an engineering-first mindset in our systems development. By collaborating with us, you will gain insights into best practices for contemporary system administration, management, and monitoring. You will also experience the fulfillment that comes from executing your responsibilities effectively, with minimal arbitrary limitations.

FreeRADIUS stands out as one of the few long-standing Open Source initiatives (over twenty years) featuring a cutting-edge C codebase. If you aspire to understand modern C development, engaging with FreeRADIUS provides a comprehensive and immersive learning opportunity.

Applicant Requirements

  • Prior knowledge of FreeRADIUS or in-depth networking protocol experience is not mandatory. Training will be provided in these areas.
  • Experience as a Technical Writer and/or Quality Assurance Specialist.
  • Exceptional written and verbal communication abilities.
  • Familiarity with testing tools and bug tracking systems.
  • Proficiency in Linux / Unix environments.
  • Experience with at least one programming language and one markup language (e.g., LaTeX, Markdown, Asciidoc, Restructured Text).
  • Capability to work autonomously as well as collaboratively.
  • Detail-oriented with robust analytical and problem-solving skills.

List of Responsibilities

  • Develop, revise, and maintain technical documentation, including user manuals, installation guides, and API documentation.
  • Collaborate with engineers and developers to comprehend product features and translate them into user-friendly documents.
  • Create and execute test plans, test cases, and test scripts to identify and document software defects.
  • Conduct functional, regression, and performance testing on RADIUS and FreeRADIUS applications.
  • Report and track defects, collaborating with the development team to resolve issues.
  • Ensure that all documentation remains current and aligns with the latest product releases.

Job Types: Full-time, Permanent

Pay: $70,000.00-$85,000.00 per year

Additional pay:

  • Bonus pay

Benefits:

  • Casual dress
  • Company events
  • Flexible schedule

Schedule:

  • Monday to Friday

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