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Quality Assurance Specialist

3 months ago

Ottawa, Ontario, Canada BGIS Full time

Job Overview:

We are seeking a Quality Analyst at BGIS, a leading provider in facility management and real estate services. The role involves assisting the regional Quality Manager with a variety of quality assurance and internal audit functions.

Key Responsibilities:

Reporting Duties:

  • Assist in the creation and submission of quality-related deliverables.
  • Offer guidance to operational teams regarding incident documentation.
  • Support internal audit processes and generate audit reports as per established requirements.

Document Control and Management:

  • Assist the Quality Manager in monitoring client quality activities.
  • Track and resolve non-conformance issues.
  • Contribute to process enhancement and root cause analysis initiatives.
  • Evaluate operational data metrics to identify improvement opportunities.

Qualifications:

  • 1-3 years of relevant experience in quality assurance.
  • A university degree or professional certification in a related field.
  • Familiarity with quality management systems and methodologies.
  • Proficient in MS Excel, PowerPoint, and Word.
  • Excellent communication and analytical problem-solving abilities.

If you are dedicated to quality management and continuous improvement, we encourage you to consider this opportunity with BGIS, where diversity and inclusion are fundamental values.