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Computer Systems Technician
2 months ago
Job Summary
TEAMS Transport is seeking a skilled IT Help Desk Technician to provide technical assistance and support to our team. As a key member of our IT department, you will be responsible for troubleshooting and resolving technical issues related to computer systems, hardware, and software.
Key Responsibilities
- Provide technical assistance and support to staff via phone, email, or in-person
- Perform troubleshooting and diagnostic tests to identify and resolve technical issues
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain technical documentation and knowledge base
- Stay up-to-date with the latest technology trends and advancements
Requirements
- 1+ year of experience in a technical support role
- BA in IT, Computer Science, or related field
- Strong knowledge of computer systems, hardware, and software
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
Preferred Qualifications
- Experience with Windows 11 & 10, Microsoft Office Suite, and Windows Server
- Knowledge of Active Directory, DHCP, and Terminal Services
- Experience with Office 365
What We Offer
TEAMS Transport offers a competitive salary and benefits package, as well as opportunities for professional growth and development.