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3 months ago
OCR Canada Business Growth Specialist
The Business Growth Specialist plays a crucial role in identifying, qualifying, and generating new sales opportunities to support the OCR Canada Sales Director and Account Executive teams. This individual should be a proactive and motivated self-starter, capable of uncovering new business prospects from various channels. A vibrant personality with the ability to engage decision-makers is essential. Responsibilities include initiating contact with customers and potential clients through phone and email to cultivate leads and assist in closing sales.
Key Responsibilities:
- Understand and respond effectively to customer inquiries
- Generate new business through various communication methods
- Identify key buyers and conduct thorough research
- Perform needs assessments to uncover client challenges
- Collaborate with sales teams to enhance the sales pipeline
- Maintain accurate data within the company CRM
- Achieve or surpass sales objectives
- Engage in marketing campaigns
- Compile necessary reports
- Foster user preferences
- Examine market dynamics
- Showcase and demonstrate products to key decision-makers
Relationships and Responsibilities:
- Build and sustain strong relationships within the organization
- Collaborate with service teams for professional services
- Address complaints and escalate issues when necessary
- Develop connections with OEM representatives and finance departments
- Maintain rapport with the National Service Manager
- Act as the primary lead generator for customer accounts
Preferred Qualifications:
- Familiarity with office equipment
- Strong computer proficiency
- Exceptional problem-solving abilities
- Outstanding interpersonal and communication skills
- Professional demeanor on the phone
- Dedication to customer satisfaction
Office and Other Duties:
- Maintain a tidy personal workspace
- Respect the workspace of colleagues
Education:
- College degree or equivalent experience
Experience:
- 1 to 5 years of experience in business development and lead generation
- Experience in the industry is preferred
Compensation:
Negotiable based on experience