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Receptionist
2 months ago
We are a Canadian Nonprofit Employer of Choice, proud of our strong reputation for excellence. Our work environment is community-oriented, warm, and inclusive, where appreciation is embedded in our culture and staff feel valued for their contributions.
Job SummaryWe are seeking a skilled Receptionist to join our team. The successful candidate will be responsible for performing a variety of reception and clerical duties, including operating the switchboard, receiving visitors, and providing routine information.
Key Responsibilities- Operate the switchboard and receive and transfer incoming calls
- Page staff or other parties as required or transmit messages
- Respond to enquiries, receive visitors, and direct to appropriate areas
- Provide standard information on facility and residents in accordance with facility policies
- Type a variety of documents, including memoranda, reports, and articles
- Prepare donor acknowledgement cards as requested by the Foundation
- Sort, record, and distribute incoming mail and process outgoing mail
- Initiate established communication procedures in the event of fire or other emergencies
- Record resident admissions, transfers, and discharges on designated forms and distribute information as per established guidelines
- Provide tickets, such as guest meal tickets, High-Holiday tickets, and HandiDart tickets, when requested
- Coordinate bookings of meeting rooms as requested
- Contact staff, residents' families, and non-staff regarding scheduled meetings or other matters as required
- Accept calls from nursing staff regarding illness and absence from work and communicate information to the In-Charge Nurse
- Call in relief staff according to instruction and pre-determined guidelines
- Deliver mail, flowers, meal trays, or other items to residents as required
We require a Grade 12 education and a Medical Office Assistant certificate. Two years of recent related experience or an equivalent combination of education, training, and experience are also necessary.
Knowledge, Skills, and Abilities- Ability to type at 45 w.p.m.
- Ability to communicate effectively, verbally and in writing
- Ability to deal with others effectively
- Ability to organize work
- Ability to operate related equipment
- Physical ability to carry out duties of the position
$27.56
Work EnvironmentOur 2 reception desks are open 7 days a week.