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Senior MDM Support Specialist

2 months ago


Toronto, Ontario, Canada Virtusa Full time
Job Description

As a Senior MDM Support Engineer at Virtusa, you will be responsible for providing high-level technical support for our MDM Informatica solutions. The ideal candidate will have a minimum of 4-7 years of experience in L2 Production Support services, with a strong background in Informatica, SQL, and MDM.

Key Responsibilities:

  1. Provide expert-level technical support for MDM Informatica solutions, including troubleshooting, issue resolution, and optimization.
  2. Collaborate with cross-functional teams to ensure seamless integration of MDM solutions with other systems and applications.
  3. Develop and maintain technical documentation, knowledge base articles, and training materials to support MDM solutions.
  4. Stay up-to-date with the latest MDM Informatica technologies, best practices, and industry trends.

Requirements:

  • Minimum 4-7 years of experience in L2 Production Support services.
  • 3+ years of experience in Informatica, SQL.
  • 2+ years of experience in MDM Informatica.
  • Excellent communication and interpersonal skills.

What We Offer:

  • A dynamic and collaborative work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.