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Beauty Consultant
2 months ago
Holt Renfrew is seeking a highly motivated and fashion-forward Beauty Advisor to join our team. As a Beauty Advisor, you will be responsible for delivering exceptional customer service and driving sales in our beauty department.
Key Responsibilities- Develop and maintain strong relationships with customers to increase sales, service, and loyalty.
- Exceed sales and service personal goals and targets, as well as brand goals and targets.
- Build a loyal client base by acquiring new customers, developing existing clients, and retaining loyal clients.
- Share expert product knowledge with the selling team and maintain solid relationships with buyers, vendors, and selling managers.
- Drive brand sales by identifying marketing opportunities, executing events, and making assortment recommendations.
- Attend educational sessions to stay up-to-date on product knowledge, vendor information, and Holt Renfrew seminars.
- Perform floor recovery, visual merchandising, price changes, and related sales support tasks.
- Communicate regularly with clients through various methods regarding in-store events, merchandise requests, sales follow-up, and birthdays.
- Resolve customer service issues and partner with selling management on any issues outside of guidelines.
- High school diploma.
- Proven ability to exceed sales targets.
- Collaborative and team-oriented with excellent communication skills.
- Able to work in a fast-paced environment with minimal supervision.
- Able to work a flexible schedule, including nights, weekends, and holidays.
- Minimum of two or more years of experience in a commission-based sales environment.
- Make-up artistry or aesthetics certificate may be required for certain brands.
- Prior retail sales experience in a luxury environment is preferred.
Holt Renfrew offers a competitive total compensation package, including a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development opportunities.
This role is eligible for commission in addition to base pay, with final compensation determined based on individual qualifications and contributions to the role.
