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Quality Assurance Specialist

2 months ago

Eastmain QC, Canada Cree Board of Health and Social Services of James Bay (CBHSSJB) Full time
Job Description

**Job Title:** Quality Agent

**Job Summary:** We are seeking a highly skilled Quality Agent to join our team at the Cree Board of Health and Social Services of James Bay (CBHSSJB). The successful candidate will be responsible for designing, implementing, updating, analyzing, and assessing activities in one or more social programs.

Key Responsibilities:

  • Conduct activities that include the conception, updating, analysis, and evaluation of one or more Nishiiyuu Miyupimaatisiiun programs and plans to address the needs of various categories of users.
  • Support the development of Nishiiyuu protocols and guidelines and ensure that these are followed and respected.
  • Ensure the involvement and awareness of family members and the surrounding community in the application of the intervention or rehabilitation plans.
  • Initiate, support, and carry out development or research projects necessary to meet the users' needs.
  • Provide statistics, indicators, and units of measures, and produce various types of reports.
  • Ensure implementation of the policies, standards, and quality assurance programs of the professional practice and clinical activities.
  • Carry out his/her role within the policy principles and guidelines of: Nishiiyuu Miyupimaatisiiun paradigms and practices, and collaborative interdisciplinary teamwork and communications, for services and programs implementation within a seamless integrated circle (continuum) of care, centered on the participants.
  • Provide support, training, or guidance within the framework of his/her functions to other staff members, healthcare providers, or to those supporting the users' quality of life.

Requirements:

  • Must have the required university degree in social sciences, such as criminology, social work, sexology, or psychology.
  • A human relations officer who has the required university degree in social work and is a member of the Ordre professionnel des travailleurs sociaux du Québec may use the title of professional social worker.
  • Knowledge of Nishiiyuu Miyupimaatisiiun (Cree Helping Methods).
  • Ability in the identification and analysis of the Nishiiyuu Miyupimaatissiun program needs of community residents, and knowledge of related issues.
  • Language: Fluent in Cree and English; fluency in French is an asset.