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Retail Operations Supervisor

3 months ago


Coquitlam, British Columbia, Canada G & J Tonks CO. Full time
Position Overview

The Retail Operations Supervisor at G & J Tonks CO. plays a crucial role in ensuring the smooth functioning of our retail environment. This position involves overseeing daily operations, managing staff, and enhancing customer satisfaction.

Educational Requirements
  • Completion of secondary (high) school education is mandatory.
Key Responsibilities
  • Delegate tasks to sales personnel effectively.
  • Recruit, train, and develop team members to enhance their skills.
  • Manage inventory and place orders for merchandise as needed.
  • Create and implement work schedules for staff.
  • Engage in direct sales activities.
  • Compile and analyze reports related to sales performance, inventory management, and staffing.
  • Address and resolve customer inquiries, complaints, and supply chain issues.
  • Maintain an organized inventory system.
  • Oversee and coordinate the activities of team members.
Experience Requirements
  • A minimum of 1 year and up to 2 years of relevant experience is required.
Diversity and Inclusion Initiatives
  • Actively recruit individuals from newcomer and refugee backgrounds affected by conflicts or natural disasters.
  • Foster relationships with Indigenous communities and support Indigenous-owned businesses.
  • Implement hiring practices that promote diversity and prevent discrimination against visible minorities.
Job Details
  • Employment Type: Permanent
  • Working Language: English
  • Work Hours: 30 hours per week