Retail Store Manager

4 weeks ago


Courtenay, British Columbia, Canada OPEN CONNECTION Full time
Job Title: Retail Store Supervisor

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at OPEN CONNECTION. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and coordinate the activities of sales staff, ensuring they meet sales targets and provide exceptional customer service.
  • Assign tasks and duties to sales staff, ensuring they are working efficiently and effectively.
  • Authorize payments, order merchandise, and manage inventory levels to ensure optimal stock levels.
  • Establish and maintain a positive work environment, promoting teamwork and collaboration among staff.
  • Conduct performance reviews and provide feedback to staff to help them improve their performance.
  • Manage and resolve customer complaints and issues in a professional and courteous manner.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a retail supervisory role.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Flexibility to work a variety of shifts, including evenings and weekends.
Work Environment:

Our store is a dynamic and fast-paced environment, with a focus on providing excellent customer service and driving sales growth. As a Retail Store Supervisor, you will be working in a telephone soliciting establishment, interacting with customers and staff on a daily basis.

What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.
  • A chance to work with a talented and experienced team.

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