O2C Expert
1 month ago
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
Job Summary:The O2C Expert processes accounting transactions for the Accounts Receivable team in a complete, accurate, and timely manner, ensuring compliance with internal guidelines and procedures, and external regulatory requirements.
Responsibilities:- Processes accounts receivables transactions, ensuring accurate tracking and processing.
- Performs necessary activities within the Accounts Receivables team to ensure accurate and timely reporting.
- Handles the end-to-end processing of accounts receivables, including verifying and reconciling incoming invoices, ensuring accuracy, and addressing discrepancies in a timely manner.
- Vigilant to detect abnormal payment behavior which could lead to potential risk for ABB.
- Primary responsibility to collect and monitor overdue accounts and send reminders to customers for outstanding payments.
- Documenting daily collection activities in collection worklist, along with promises to pay and resubmissions.
- Addressing incoming customer queries.
- Following up on payment promises.
- Negotiating payments / payment plans with customers.
- Identifying and resolving disputes. If need be, escalating to the proper business resource for resolution.
- Issuing refunds back to the customer where necessary.
- Reconciliation of customer accounts.
- Ensures effective communication with all relevant stakeholders, including internal teams and customer contacts, to solution billing and payment disputes, and maximize internal and external customer satisfaction.
- Complies with and helps achieve internal control over financial reporting compliance related to accounts receivables, for applicable templates, and participates in internal control testing and prepares relevant documentation.
- Lead in developing and implementing processes and procedures, and continuously optimizes to gain efficiency and drive productivity gains.
- Assistance in Troubleshooting.
- Strong people skills and a Team Player.
- Sound knowledge of SAP and flexibility for in-house system use.
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About Us:ABB Finance is a trusted partner to the business and a world-class team who delivers forward-looking insights that drive sustainable long-term results and operates with the highest standards.
We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.
For the ninth consecutive year, ABB Canada has been recognized as one of Canada's Best Employers by Forbes magazine. Consistently ranked as one of Canada's Top 100 Employers, Montreal's Best Employers, Canada's Best Employers for Young People, Canada's Greenest Employers and a long-time recipient of the Women in Governance Parity Certification, ABB's culture and commitment is to provide a caring workplace where everyone collaborates, feels valued, respected, included and supported. Also committed to ensuring that all policies and practices respect the Employment Equity Program, we aim for our workforce to be truly representative of the four designated groups; women, aboriginal people, members of visible minorities, and/or persons with disabilities. ABB will provide reasonable accommodation to the applicant with disabilities and encourage applicants to self-identify in the application process.
ABB's Military Reservist Policy offers Canada's Reserve Force members the flexibility to undergo military training and activities while maintaining job security, seniority, pay, benefits, and privileges as ABB employees, including up to 15 paid working days per year for training, as well as extended leave for operations both in Canada and abroad, ensuring seamless career integration with our nation's defense forces.