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Food Service Supervisor

2 months ago

Brandon, Manitoba, Canada McDonald's Restaurant Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at McDonald's Restaurant. As a key member of our management team, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of a team of 5-10 staff members who prepare and portion food.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
  • Customer Service
    • Ensure that food and service meet quality control standards, addressing customer complaints or concerns in a professional and courteous manner.
  • Operations and Administration
    • Estimate ingredient and supplies required for meal preparation, maintaining accurate records of stock, repairs, sales, and wastage.
    • Prepare and submit reports to management, providing insights into sales trends and operational efficiency.
  • Human Resources
    • Hire and train new staff members, ensuring that they meet the high standards of our restaurant.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Work Experience
    • 1 year to less than 2 years of experience in a food service establishment, preferably in a supervisory role.
  • Language
    • Fluent in English.
Work Environment

Our restaurant operates in a fast-paced environment, requiring staff to stand for extended periods and perform physical tasks such as bending, crouching, and kneeling.

Personal Qualities
  • Client Focus
    • Excellent communication and interpersonal skills, with a strong focus on providing exceptional customer service.
  • Efficient Interpersonal Skills
    • Ability to work effectively in a team environment, with a strong emphasis on collaboration and teamwork.
  • Flexibility
    • Ability to adapt to changing circumstances and priorities, with a flexible approach to work.