Accounts Receivable Coordinator

2 months ago


Kamloops, British Columbia, Canada Interior Health Full time
Job Summary

Interior Health is seeking a highly skilled and experienced professional to fill the role of Coordinator, Practitioner Billing. This is a permanent full-time position located at Sahali Mall in Kamloops, B.C.

Key Responsibilities
  • Coordinate customer service support to all partners, ensuring timely and accurate resolution of inquiries and issues.
  • Oversee the accounts receivable, billing, and collections functions for Interior Health, including the management of designated staff.
  • Develop and implement accounts receivable systems and processes across the region, ensuring compliance with regulatory requirements and internal policies.
  • Provide leadership and guidance to staff, promoting a culture of excellence and continuous improvement.
  • Responsible for planning, approving, and implementing automations to affect bargaining unit jobs, ensuring seamless integration with existing systems.
  • Accountable for fee schedule implementation, collection policy, and making recommendations to support changes.
  • Responsible for analyzing accounts and billing/revenue data, preparing reports as assigned, and providing insights to inform business decisions.
Requirements
  • Completion of a recognized accounting program, supplemented with Accounts Receivable Collection courses.
  • Demonstrated computer skills, including Excel, in a complex, computerized environment.
  • Five years of progressive management/supervisory experience in a unionized setting.
  • Physician billing experience is an asset.
Preferred Qualifications
  • Demonstrated ability to lead, plan, direct, manage, and implement.
  • Demonstrated ability to communicate effectively, including the ability to make presentations to groups.
  • Demonstrated ability to anticipate, recognize, and meet customer needs.
  • Ability to grasp customers' perspectives and act as a trusted advisor, seeking ways to improve partner satisfaction and build trust.
  • Demonstrated ability to be effective in an environment subject to continuous change.
  • Must be detail-oriented with accuracy.
  • Ability to work with sensitive, confidential, and personal information while maintaining a high level of confidentiality.
  • Proficiency with Microsoft Office suite of products (Word, Excel, Outlook, and PowerPoint).
  • Demonstrated ability to function effectively in a highly dynamic environment.


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