Retail Customer Service Associate

2 weeks ago


Tillsonburg, Canada Walmart Canada Full time
Job Summary

As a Customer Service Desk Associate at Walmart Canada, you will play a vital role in delivering exceptional customer experiences and ensuring seamless store operations.

Key Responsibilities
  • Provide top-notch customer service, addressing customer inquiries and resolving issues in a professional and courteous manner.
  • Represent the company's values and mission to the public, embodying the spirit of excellent customer service.
  • Maintain a high level of product knowledge, ensuring accurate information and assistance to customers.
  • Process refunds, exchanges, and returns efficiently, adhering to company policies and procedures.
  • Ensure accurate handling and processing of damaged merchandise, following established protocols.
  • Verify returned merchandise against refund slips, guaranteeing accuracy and preventing discrepancies.
  • Scan items correctly before returning them to the sales floor, maintaining a high level of accuracy and efficiency.
Requirements
  • Minimum Qualifications
    • Meet the minimum requirements outlined below. If none are listed, there are no minimum qualifications.
  • Preferred Qualifications
    • Optional preferred qualifications for this position are outlined below. If none are listed, there are no preferred qualifications.

Walmart Canada is committed to accommodating the disability-related needs of applicants and associates as required by law.



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