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Shift Manager

1 month ago

Guelph, Ontario, Canada Dairy Queen Full time
Job Title: Shift Manager

We are seeking a highly motivated and organized Shift Manager to join our team at Dairy Queen. As a Shift Manager, you will be responsible for leading a team of staff members and ensuring that our customers receive exceptional service and quality food.

Key Responsibilities:
  • Leadership: Supervise and coordinate the activities of staff members, providing guidance and support as needed.
  • Customer Service: Ensure that customers receive excellent service, addressing any complaints or concerns in a professional and courteous manner.
  • Operations: Manage the day-to-day operations of the restaurant, including inventory management, scheduling, and maintaining a clean and safe work environment.
  • Training: Train new staff members on job duties, sanitation procedures, and quality control standards.
  • Reporting: Prepare and submit reports on sales, inventory, and other key performance indicators.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a fast-paced environment.
  • Skills: Excellent communication and interpersonal skills, ability to work under pressure, and knowledge of culinary genres.
What We Offer:
  • Mentorship: Opportunities for professional growth and development.
  • Training: Comprehensive training programs to enhance your skills and knowledge.
  • Work Environment: A fast-paced and dynamic work environment with a team-oriented culture.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.