Shift Manager
2 months ago
We are seeking a highly motivated and organized Shift Manager to join our team at Dairy Queen. As a Shift Manager, you will be responsible for leading a team of staff members to ensure excellent customer service and efficient operations.
Key Responsibilities:- Leadership: Supervise and coordinate activities of staff who prepare and portion food, train staff in job duties, sanitation, and safety procedures.
- Customer Service: Address customers' complaints or concerns, ensure that food and service meet quality control standards.
- Operations: Establish methods to meet work schedules, estimate ingredient and supplies required for meal preparation, maintain records of stock, repairs, sales, and wastage.
- Reporting: Prepare and submit reports.
- Education: Secondary (high) school graduation certificate.
- Experience: 7 months to less than 1 year.
- Work Environment: Fast-paced environment, work under pressure, tight deadlines, combination of sitting, standing, walking, standing for extended periods, physically demanding.
- Personal Suitability: Client focus, efficient interpersonal skills, excellent oral communication, flexibility, team player.
- Mentorship: Offers mentorship, coaching, and/or networking opportunities for persons with disabilities, newcomers and/or refugees, youth, Veterans, Indigenous people, and visible minorities.
- Training: Provides awareness training to employees to create a welcoming work environment for persons with disabilities, newcomers and/or refugees, youth, Veterans, Indigenous people, and visible minorities.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and organized individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.
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