Manager of Airline Commercial Performance

2 months ago

Toronto, Ontario, Canada Greater Toronto Airports Authority Full time
About the Role

The Greater Toronto Airports Authority (GTAA) is seeking a highly skilled and experienced professional to fill the position of Manager, Airline Commercial Performance. This role will play a critical part in driving the success of our airline partners and contributing to the growth and development of Toronto Pearson Airport.

Key Responsibilities
  • Design, analyze, and maintain key leading and lagging airline performance metrics to support revenue and passenger volume targets.
  • Evaluate current trends in market conditions using passenger databases, market intelligence reports, and competitor activities.
  • Conduct data analysis to identify passenger profile, segmentation, connectivity, and booking behavior to optimize inventory and improve revenue.
  • Support various airline partnership programs through the analysis of key commercial data.
  • Create cases to identify and support the adjustment of airline capacity based on key performance indicators.
  • Counsel and provide guidance to internal partners on possible changes to passenger forecasts.
  • Be accountable for creating and distributing demand, capacity, and revenue reports to senior and executive leadership.
  • Bring forward to senior management of airlines respective routes where potential revenue increase can be adopted and suggest strategies.
  • Work cross-departmentally on data-driven strategies to improve processes and decision-making for air service development and airline relationship teams.
  • Lead people by providing coaching, guidance, and development opportunities for personal and career growth.
Requirements
  • Post-secondary diploma with a business focus and relevant work experience.
  • 3+ years' experience in airport or airline cargo operations/development.
  • 3+ years' experience in relationship management.
  • 3+ years' experience in analysis & research.
  • 3+ years' experience in People Management (direct report or cross-functional).
  • Demonstrated experience working in a customer-centric environment.
  • Possess a valid Canadian passport.
  • Ability to obtain and retain Transportation Security Clearance at the designated level for the position.
What We Offer

The GTAA is committed to providing a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development. If you are a motivated and results-driven professional with a passion for the aviation industry, we encourage you to apply for this exciting opportunity.

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