Retail Store Manager

7 days ago


Thunder Bay, Ontario, Canada 2761484 ONTARIO INC. OA CIRCLE K Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at 2761484 ONTARIO INC. O/A CIRCLE K. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Staff Supervision: Supervise and manage a team of staff, including apprentices, sales associates, and design team members, to ensure they are meeting sales targets and providing excellent customer service.
  • Hiring and Training: Recruit, hire, and train new staff members, or arrange for their training, to ensure they have the necessary skills and knowledge to excel in their roles.
  • Scheduling: Establish and manage work schedules to ensure adequate staffing levels, meet business needs, and maintain a healthy work-life balance.
  • Issue Resolution: Resolve customer complaints, supply shortages, and other issues that may arise, demonstrating excellent problem-solving skills and a customer-centric approach.
  • Cash Management: Manage cash handling and reconciliation procedures to ensure accuracy and minimize losses.
  • Performance Reviews: Conduct regular performance reviews to assess staff performance, provide feedback, and identify areas for improvement.
Requirements
  • Education: Secondary (high) school graduation certificate is required.
  • Experience: A minimum of 7 months to less than 1 year of experience in a retail management role is preferred.
  • Language: Fluency in English is essential.
  • Work Hours: 38 hours per week.


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